IT Tips - December 2014

IT Tips – December 2014

 

‘Tis the season to be jolly fa la la la la, la la la la.

I know that you’ve come to expect a video of jovial IT workers dancing their hearts out this month. I hate to disappoint you.

So I won’t.

Be good and read the tip from start to finish. Don’t skip to the end or there will be coal in your stocking!

 

What’s Inside:

Tech Section

·         iPhone/Android Activation

·         Mystery Surprise

 

 

iPhone/Android IMC Email Activation

Smartphones break, fall in toilets and become obsolete. Either way, It’s not unusual to have to activate a new phone. Especially if you tend to go swimming with your iPhone.

Knowing this, I believe the time has come for an IT Tip about adding IMC email to your smartphone!

As my uncle Ben once said, “With great power, comes great responsibility.” (Yes, I am Spiderman. Cover blown.)

That phrase rings true when it comes to putting IMC email on your cellphone. You must always remember that once activated, your phone contains corporate data which must be protected. You will be accepting the “IMC IT policy” when you activate your IMC email.

The IMC IT policy consists of the following elements:

·         If the device is lost or stolen, you must notify us immediately.

o   We will remotely wipe the device so no data can be stolen (this applies even if it’s just lost and you don’t think it’s stolen).

·         When you are synchronized with the IMC server, your device will require a lock pin.

o   The PIN is just a 4 digit code that you use to unlock the device.

·         Your device will be encrypted (this will be transparent to you).

 

Ok, Spidey. How do I set up my email?

I told you about my secret identity in confidence! Don’t blurt it out! Sheesh…

There are two sets of instructions below; one for the iOS (iPhones) and one for Android. That is because iPhones and modern Android devices are the platforms we have approved.

The instructions will have some things surrounded by double asterisks (**). The asterisks indicate sections that you will need to populate with your information.

The iPhone is much more common (and simpler) so we’ll do that first.

From your iPhone:

·         Go to Settings.

·         Tap “Mail, Contacts, Calendars”.

·         Tap “Add Account...”

·         Tap “Microsoft Exchange”.

·         Enter your information:

o   Email: **Your IMC email address**

o   Domain: IREDALE

o   Username: **Your IMC username (the username is your email without the @janeiredale.com)**

o   Password: **Use the password that you use on your IMC computer**

·         Tap Next and wait a minute while it says “Verifying”.

·         The process will stop and another field called “Server” will appear.

·         Enter email.janeiredale.com in the “Server” field and tap Next.

·         Choose what you want to synchronize (mail; calendars; contacts) and you’re done!

 

 

Next we’ll go over Android.

First, as I mentioned earlier, iOS is simpler than Android. Android comes in many flavors and as such, these instructions may not be exactly what you see on your device. Regardless, the information from the steps below will be all you need. The order that to enter the information may just be a bit different.

 

From your Android Phone:

·         Go to Settings.

·         Tap “Accounts and Sync” (or just “Accounts”).

·         Tap “Add Account”.

·         Choose “Microsoft Exchange”.

·         Enter your information:

o   Email: **Your IMC email address**

o   Password: **Use the password that you use on your IMC computer**

·         -Upon tapping Next you will be prompted to enter more information:

o   Domain\username: IREDALE\**Your IMC username (the username is your email without the @janeiredale.com)**

o   Password: **This should already be populated but if not, use your IMC computer  password**

o   Exchange Server: email.janeiredale.com

·         Choose what you want to synchronize (mail; calendars; contacts)

·         Accept the Iredale security policy and you’re done!

 

 

 

 

Who am I kidding? I know this is why you're here:

 

 

 

 

Have a great month, everyone!

-Keith

Please don’t hesitate to shoot me an email if you have a something that you think will make a good tip. You’ll get credit on the blog for your contribution and I might give you a high-five