IT
Tips – November 2013
The $900.00 Bobba Fett costume didn’t
pan out. Instead, I took on the arduous task of finding a turtle neck in 2013
and did my best Steve Jobs.
What’s Inside:
Tech Section
·
Take advantage of the IT Tips blog
·
Formally introducing the CUPC
o
Check your desk phone voicemail from your PC
Take
Advantage of the IT Tips Blog
I strive to deliver useful IT information in a way that
doesn’t put you to sleep. For those of us who are not exhilarated by spending
hours diagnosing a network or overclocking a processor, IT can be a bit boring.
Don’t worry, I won’t be teaching you how to overclock a processor (but wouldn’t
you love learning about RAM timings and HyperTransport frequencies??).
These blog posts are intended to make technical topics
enjoyable. However, there seems to be an inherent problem with my method: I
usually get a bit wordy in every post, so if you’re looking back through the
blog, it can be hard to remember which tip contains the information you desire.
There is a good amount of information on the IT Tips blog at
this point. If you get stuck on your computer, it’s definitely worth taking a
peek at the IT Tips blog. You may be able to figure it out on your own, which
could save you precious time!Fortunately, there are two ways to quickly find the knowledge you seek.
First, we have the table of contents page.
Navigate to http://iredaleittips.blogspot.com to see the IT
Tips table of contents page. This page is updated every month with a brief
summary of each post.
You can glance at the table of contents to see if your
problem or question is listed.
Alternately, you can
use the handy search feature.
What?! I can search?!
Yes you can! The blog comes equipped with an extremely
useful search feature. Keywords entered in the search field will scan through
the entire IT Tips blog.
For example, you can type “set regarding” in the search
field and hit the Enter key.
This will instantly take you to the CRM Outlook Client (Set
regarding) tip!
You can also search with broader terms like “Outlook”.
This query will show you all tips containing the word Outlook.
The posts with the most instances of your keyword will be on top. This will
include Outlook CRM Client (set regarding), Webmail, Mailbox cleanup etc…
In this video, you can see all of the IT Tips
that contain the word “outlook”.
As I mentioned before, the results are sorted by relevance
(basically it looks for the prevalence of your keyword(s)). This can be sorted
by date if you prefer.
Experiment with the search. Next time you have an IT
question, search the blog!
Formally
Introducing the CUPC!
This tip applies to those of you with Cisco desk phones (that
never seem to stop ringing!). Think of it as a little love for my home office
peeps.
Using the “Cisco Unified Personal Communicator” you can quickly
message your co-workers and manage your voicemail right from your PC!
What the heck is the Cisco
Unified Personal Communicator?
The Cisco Unified Personal Communicator is this thing:
You may or may not have noticed the “Cisco Unified Personal
Communicator” (AKA “CUPC”) on your PC. It is pre-loaded on most of the new Windows
7 machines but not all of them. If you don’t see “Cisco Unified Personal
Communicator” in your programs list and you would like to have it, please send
a ticket to ITSupport.
The primary purpose of the CUPC is to facilitate instant
messaging within the organization. You can click the little add contacts
button, search for anyone in the company with CUPC access and add them to your
contact list.
Once you have the contact added, you can double click on
their name to send them an instant message.
Check your desk phone voicemail from
your PC!
The CUPC does more than allow you to instant message Denis
to check in on the MOvember
moustaches. You can also use it to view missed calls and manage your
voicemail. This is especially handy because it doesn’t require you to enter
your PIN or use annoying touchtone prompts.
Simply open your CUPC and click the history button.
 |
| You can mouse-over the history button to see how many missed calls and voicemail messages you have |
Next, click the little play button to play the message. The
message will come out of your computer speakers (or headphones).
While the message is playing, you can click to skip around.
Last but not least, you can right click on each message to
bring up additional options. The right click menu will allow you to call the
person (your phone will dial their number), mark the message as new (unread) or
delete the message.
 |
| This is the right-click menu |
Have a great month, everyone!
-Keith
Please
don’t hesitate to shoot me an email if you have a something that you think will
make a good tip. You’ll get credit on the blog for your contribution and I
might give you a high-five
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